

To locate Self Service, enter "Microsoft Remote Desktop" in the Search bar. When running Self Service, you might be prompted to log in use your UMN ID and password.

However, if your computer is managed by Desktop Support, Microsoft Remote Desktop can be downloaded from Self Service, located in the Applications folder: Before proceeding, you'll need to download Microsoft Remote Desktop from the Mac App Store (Apple ID needed). This article will help you set up a Remote Desktop connection using Microsoft Remote Desktop. If they have not, create a ticket, include the following information, and escalate to the desktop support team:


Redirect folders, your clipboard, and local devices such as microphones and cameras.Simple management of your connections and user account from the Connection Center.Secure connection to your data and applications.Connect through a Remote Desktop Gateway.Access managed resources published by your admin.Access remote PCs running Windows Professional or Enterprise and Windows Server.With Microsoft Remote Desktop, you can be productive no matter where you are. Use Microsoft Remote Desktop for Mac to connect to Azure Virtual Desktop, Windows 365, admin-provided virtual apps and desktops, or remote PCs.
